Is your device infected with a virus?

Viruses and spyware can cause all kinds of operational problems for computers. Is your computer running slowly? Does your computer seem to be cursed by error messages? Have friends complained about emails they received from you which you never sent?

These are all symptoms of viruses and spyware and  may indicate your computer has one or more of either. Early detection and removal of malicious software is very important.

The sooner we remove them the greater the likelihood you won’t have any permanent damage to your files or even data loss. It can be a tricky process but we are experts. Here is what we will do to ensure your computer is no longer infected and your information safe.

Steps to take to remove viruses and spyware

Provide malware removal service

We’ll run a virus scan and all malicious viruses and spyware on your computer will be completely removed. Hackers are getting smarter and this means that unfortunately sometimes your over the counter anti-virus software won’t catch it. Don’t worry- our technicians will find and remove all the nasties.

Fix any operating system issues caused by the virus

Malware can often create other problems with your computers operating system. It can cause problems such as the computer won’t turn on or a blue screen (known as “the blue screen of death”)

These issues will be repaired, making your system run smoother and better than before. 

Perform critical operating system updates

If your computer has a virus it may not download important updates as it would normally. We will perform the necessary updates and ensure its up to date and running smoothly. 

Test operating system for proper functionality

We will then test your computer to ensure it is properly functioning. This makes sure that it is running as intended. Any issues that may still be present will get handled by our experts

Install or update internet security software

It’s likely your computer got a virus from an email attachment or online. The best defense for this in the future is an up to date anti-virus software. We will check to see if you have anti-virus software installed, if you do we will make sure it is updated and if you don’t we will install it.